How do I cancel an order?

How do I cancel an order?

It’s easy. Here’s what you need to do:

If you’ve signed in to your account:

  1. Go to the Order Details page in your My Account section.
  2. Click on the order from which you want to cancel products.
  3. Select the specific products you wish to cancel.
  4. Click ‘Cancel selected items’.

That’s it! You’re done.

If you’re a guest user:

Call us on 1800-212-7500 and we'll help you cancel your order.

Do remember that you can only cancel orders that are in the Processing stage.

If your order has already been dispatched, then wait for it to arrive and refuse to accept the delivery.

For Click & Collect orders, if your products have already been dispatched, they will be held at the store for 14 days, after which your return and refund will be initiated.

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